Patient Information

Your First Visit

Please arrive about 10 minutes early so that you have enough time to fill out a New Patient form. 

Initial Examination

Your dentist will begin by reviewing your medical and dental history and completing a comprehensive dental exam. Your exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any required x-rays.

Treatment Plan

Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you have about your dental health and treatment options.

Office FAQS

Read the FAQs to learn more about what to expect at Dr. Tina Dorfman Family Dentist. 

• What features does your clinic offer?

  Our clinic offers a number of features, including:

  • Convenient Locations & Hours
  • Free On-site Parking
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  To book an appointment at Dr. Tina Dorfman Family Dentist, please contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.

• Do you offer appointment reminders?

  In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.

• Do you provide services in any language other than English?

  Yes, our office is able to provide dental services in several languages including French and Mandarin.

  If you have a language preference, please advise us when booking your appointment.

• Does your clinic have on-site parking?

  Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit. 

Insurance & Payment Information

At Dr. Tina Dorfman Family Dentist, we'll help you navigate our payment options. Please note that we use direct billing with insurance: the patient pays the full amount, and their insurance reimburses them directly within 48 hours via direct deposit. This way, you can focus on getting the dental care you need.

• Direct Billing to Insurance

  We offer direct billing for most insurance plans. For your convenience, we can submit your insurance claim electronically, resulting in faster reimbursement, without the need for paper forms and signatures.

  Our administrative team can assist you in understanding your insurance plan better and can also send estimates to your insurance company prior to starting any major treatments. 

  Please bring your insurance plan information to your appointment.

• Payment Methods

  Any co-pays or amounts not covered by insurance are your responsibility, and must be paid at the time of your appointment.

  We accept payment by cash, debit or most major credit cards.

Support for Anxious Patients

At Dr. Tina Dorfman Family Dentist, we do everything we can to help you feel relaxed and comfortable during your appointments.

Oral Sedation

Oral sedatives are prescribed by your dentist. The medication is taken orally in advance of a dental appointment. It leaves you awake for the procedure but produces a calming effect to help you relax.